Privacy Policy

POSIMATE SOLUTIONS is the trade name of MUNEVEER HUSSAIN PALLIKANDY, a proprietorship with GSTIN 32AHVPM2936K1ZV. The registered office is Chamber of Commerce, 49/2175, Azar Complex, Thayatheru Road, Kannur, Kerala – 670002, India.

When you use the contact form, we collect:

• Your name and email address
• Phone number, if you choose to provide one
• The content of your message
• Whether you opted in to WhatsApp messages
• The date and time the form was submitted

The website may also collect standard technical data that a browser or hosting provider records, such as pages requested and basic device information. We do not use this policy to claim tracking or advertising practices that have not been confirmed.

Information from the contact form is used to:

• Respond to enquiries and provide customer support
• Discuss software demonstrations, setup, or service requests
• Send WhatsApp messages only if you have opted in
• Keep a record of the enquiry for follow-up

If you tick the WhatsApp consent box, POSIMATE SOLUTIONS may message you about your enquiry and requested services. Message frequency may vary. You can withdraw consent or opt out at any time by sending a clear opt-out request on WhatsApp or by contacting the business using the details on this page.

WhatsApp is a service operated by Meta. Messages you send or receive on WhatsApp are also subject to WhatsApp's own terms and privacy policy.

Form submissions are stored using Google Firebase / Cloud Firestore so that the business can receive and review them. Hosting is provided by Firebase Hosting. We do not sell customer information. Information may be disclosed if required by law.

Access to submitted enquiries is limited to the business operator. We keep enquiry records for as long as needed to respond and to maintain a reasonable customer-service history, then delete or archive them when they are no longer needed. This policy does not claim specific encryption standards, certifications, or security audits.

You may ask to see, correct, or delete personal information you have provided, where that request can be fulfilled under applicable law. We may need to confirm that the request comes from the person concerned.

Privacy questions can be sent through the website contact form or, once confirmed, to [Privacy contact email — to be confirmed]. Written requests may also be sent to the registered address above.